Introduction
Whale Moves (“Whale Moves,” “we,” “our,” or “us”) operates as a de facto association and does not constitute a registered company. We value your privacy and are committed to protecting your personal information. This Privacy & Cookie Policy explains how we collect, use, store, and safeguard information when you purchase or use our Products through our website Whale Moves (the “Site”). By using our Site or purchasing our Products, you agree to the terms of this Policy.
1. Information We Collect
When you purchase a Product through our Site, we collect your email address (used to deliver Products and communicate with you). We do not collect or store payment card details. All payment processing is handled securely by Stripe, our third-party payment provider. In addition, Google may automatically collect certain information through cookies, including your IP address, browser type, device information, and details of how you interact with the Site.
2. How We Use Your Information
We use your personal information to: Provide access to the Products you purchase. Communicate with you regarding your order, including technical support or updates. Maintain accurate transaction records for legal and operational purposes. We may also use aggregated, non-identifiable data (via Google Analytics) to analyze traffic and improve the performance of our Site. We do not sell, rent, or share your information with third parties for marketing purposes.
3. Cookies and Tracking Technologies
Our Site uses cookies provided by Google to deliver services, enhance security, and analyze traffic. Information about your use of the Site may be shared with Google and processed in accordance with Google’s Privacy Policy.
Cookies are small text files placed on your device to help the Site function effectively. They may be used for:
Service functionality (ensuring the Site runs properly).
Security and fraud prevention.
Analytics and performance monitoring.
You can manage or disable cookies through your browser settings. Please note that some features of the Site may not function properly if cookies are disabled.
4. Data Security
We take reasonable steps to protect your personal information against unauthorized access, disclosure, or misuse. All payments are handled securely by Stripe, which is PCI-DSS compliant. While we implement commercially reasonable measures, no system is entirely secure. By using the Site, you acknowledge that no method of data transmission or storage can be guaranteed 100% safe.
5. Data Retention
We retain your personal information only as long as necessary to deliver the Products and comply with applicable legal obligations. Once the information is no longer required, it will be securely deleted or anonymized.
6. International Data Transfers
Your information may be transferred to and processed in countries outside of your jurisdiction, including the United States. By using our Site, you consent to such transfers, which are necessary for the performance of our services.
7. Your Rights
Depending on your location, you may have rights under data protection laws such as GDPR, CCPA, PIPEDA, and CalOPPA. These may include:
The right to access, correct, or delete your personal information.
The right to request a copy of the data we hold about you.
The right to object to or restrict certain processing activities.
The right to withdraw consent where applicable.
The right to know which categories of personal data are collected and how they are used.
8. Changes to this Policy
We may update this Privacy & Cookie Policy from time to time. Any updates will be published with a revised “Last Updated” date. Continued use of the Site and Products after updates constitutes your acceptance of the revised Policy.
Contact
For any questions, concerns, or requests regarding this Privacy & Cookie Policy, please contact the Whale Moves organizers at: service.whalemoves@gmail.com